Bad customer service- ordered a dumpster and they ...

Bad customer service- ordered a dumpster and they charged the card immediately. Never delivered the dumpster and when we called they were rude. Told us they didn't know when they could deliver after promising it would be delivered yesterday by 5pm.
To your reply...
You can find it under my sister in law Suzanne Williams. We came from NY to help remodel her house after someone crashed into. Had a limited amount of time to do the work and not having the roll off when promised delayed our job.