I Still waiting for results of the test. Went on 9...

I Still waiting for results of the test. Went on 9/5/2018 appointment @2:00 PM . At that time we were fostering a Boxer (now adopted). I called again for results on 9/10 and clerk at first could not find the records. The appointment had been maid by the B.A.R.C.'s representative, who said they would take care of any charges. I was charged $35.00 for the visit and test and left my phone number for them to call me. The clerk was apparently upset with my trying to get the results and told me that the Dr. would have to call the person that made the appointment. I agree with the comment about the clerk's being rude. All this was fully explained to the assistant when I brought the dog in. In the meantime this dog may have a serious bladder condition. They don't care.