M

Marshall Felder

4 years ago

First off this place is a pig sty. It was more lik...

First off this place is a pig sty. It was more like a hospital in rural India than one in the US. You only see housekeeping cleaning continuously in the lobby and common areas. They are more interested in appearance of cleanliness, not actual cleanliness. Now there are some really great people at this hospital. They are few and far between however. It has been my experience that like begets like. I fault the administration. One of their staff told me very frankly that I had to remember than MBMC was a business first and foremost. She even suggested that they intentionally ignored certain things not only to save money but to possibly get another hospital visit. This ideology is so firmly ensconced that even the staff recognizes it. I am thinking the good guys that COULD leave, have done so. That is what happened with my family member. A medical issue was mentioned in her first stay. It was ignored. She returned just two days after discharge. That issue was then addressed. This was the worst experience of my life. A surgery that should take a couple of weeks from which to recover gave way to an issue that will take months possibly. While there were a few nurses that were exemplary, most were just not too smart, rude, incredibly unprofessional and in some cases overtly mean. There were a handful of really great physicians. The staff Drs. were again, not too smart, rude, condescending, unprofessional, insulting and very cavalier. I know people that have had wonderful experiences at this hospital in the past. That is the past. Apparently there is a new business model which does not include concern for patient care or cleanliness or excellence in hiring the best. They probably can't get the best. You know there is something profoundly wrong when you are afraid to leave your family member alone with the hospital staff. My advise is to go elsewhere for medical care. My family member had two stays within a week. The first was only marginal. The second was a horrific nightmare. You decide if it is worth it. As for me, I will never again set foot on the property of this business, ever. O , by the way, my family member was treated for a nosocomial infection the second time in. No surprise when the filth of this place is taken into consideration.

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