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Michael Hess

3 years ago

We purchased a machine from CLC to begin updating ...

We purchased a machine from CLC to begin updating and modernizing our laser engraving facility and capabilities. We manufacture and engrave products for very demanding users and applications, and quality is paramount. We are delighted with the machine, the results we are getting from it, and the improved speed and efficiency that it's giving us compared to our older machines.

As importantly, we have been 100% pleased with the people at CLC and the service they have given us. From the specifying and sales process to the custom build of the machine, to the delivery, installation and training, our primary contact (Chris) and everyone else we have dealt with have been responsive, friendly and helpful--and I don't give customer service praise lightly, as great service is so rare these days.

We thoroughly evaluated machines and proposals from at least 4 other vendors (including our previous laser manufacturer) before going with CLC, have no regrets that we selected them, and plan to buy additional machines from them in the future.

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