The front desk lady that checked us in and out was...

The front desk lady that checked us in and out was not super friendly. The pool chairs were not very comfortable with several bars across the back and legs sticking out. The pool area and cleanliness of the pool was less than ideal in comparison to the rating of 4 star resort. The drink prices at the pool bar are quite overpriced for the size and additional 22% gratuity! Cleanliness of the room and and appearance of the furniture was not great. Overall quite underwhelmed regarding our stay. Very glad we got a good price during Covid, otherwise I not worth it.