nikki m

Review of Bedrock Detroit

I ve never written a post before but my experience...

I ve never written a post before but my experience warrants one. Probably the worst business I have been in contact with; so much so that I was completely turned away from moving to the detroit area. I am from Florida and had been attempting to make an appointment for weeks prior to flying down to visit some of the properties. I left messages and never got a return call.
I finally flew down and made my way to their leasing office. My mom advised me that they don t take walk-ins and it s by appointment only. We nonetheless went over and the security at the entrance would not allow us to go up and talk to an agent. Fortunately, the two leasing agents were walking out at the same time and I was able to book an appointment for the next morning at 10 am. The girl took my email and said she would send me a confirmation. The next morning, I showed up to a locked leasing agency. I went to the building next door and security asked for the email confirmation (which I never received). Security said no one had been in the building yet. I waited for an hour; neither myself or the security could get a hold of the office. Horrible business conduct and customer service. I can t believe they have these unexperienced indifferent people running their overpriced apartments