Kristen Roberts

Review of Francis Scott Key Family Resor...

Pros- Friendly staff (for my 2 brief interactions)...

Pros- Friendly staff (for my 2 brief interactions), GREAT pools (even with a partial closure due to Covid-19), nostalgia factor, free shuttle, decent wifi,

Cons- This place definitely needs updated. In our room there were drill and nail holes in some of the the walls that should have been filled, the paint was all scratched up and chipped on our bathroom door, the room smelled musty, the walls are VERY thin, doors aren't sealed (aside from being able to see through the sides of the door where there should be some weather stripping, my neighbor sat on the front area between our rooms while he smoked and the cigarette smoke was coming right into our room even with the doors and windows shut). There were a bunch of little bugs/ants/tiny spiders in our bathroom along the baseboard area, as well as 2 or 3 ants on the nightstand and one of the beds. The remote for the tv worked sporadically and the toilet paper holder in the bathroom was broken.

Overall I can certainly see why this place is so popular. There is definitely a nostalgic feel and the pools are GREAT. To be honest, the pools kind of made up for everything else that was lacking. For me, this was a quick one night trip so I would say it was worth the money but I definitely wouldn't pay the higher, in season rates and I probably will opt to stay somewhere else next time. As an oc frequent, I was definitely disappointed after finally visiting this resort. Hopefully the owners do some major updating soon and not cheap band aid fixes because the potential is most definitely there.