M G

Review of Mill Bay Towing

Unprofessional.

Unprofessional.

I called Mill Bay Towing when my alternator died less than 200 meters from the ferry this weekend. He sounded annoyed that I bothered him on the phone.

When he arrived he insisted on jump starting my van immediately and having me pay after. I asked him to boost me right before I left (as this was an alternator issue, not a battery issue) and he said "uhh, no".

I did end up getting him to boost me right before I left, he wouldn't hang out for five minutes and give me a bit of a charge even after I explained the situation. You'd think that when you charge somebody more than $70 for 8 minutes of work, you could go the extra mile or at least not be a prick about it.

I won't use Mill Bay Towing again. I'll call a friend to help out or pay extra to get good service from a company out of Victoria.