Dealing with Homesite has been a horrible experien...

Dealing with Homesite has been a horrible experience thus far. We had sump pump failure which we are covered for. I filed a claim on Saturday ---it is now Tuesday and we still haven't had an adjuster come out. Servepro can't continue work until an adjuster comes out so I have water sitting in my basement which is doing more and more damage as time goes on. Additionally my house now smells horribly like mildew and I have 2 young children and my wife is pregnant.......They are completely unresponsive to phone calls and the only person I can ever get in touch with is a "claims specialist" whom isn't qualified to answer any questions I have had. I preciously had SafeCo whom were great when I had to file a claim about 10 years ago. I switched to have my homeowners and car both be through Geico and I seriously regret it. Stay away from Homesite. My policy expires in August and I don't plan to renew with them or Geico because of how awful they have been to deal with. Overall terrible experience.