I would give 0 stars if I could. they didn't send ...

I would give 0 stars if I could. they didn't send payment info for 10 weeks. then told me I missed my payment and there is a late charge. I didn't know payment date payment amount or where to send payment. they said they mailed it out but I could see the post mark dated 10 weeks late.

I then signed up for automatic withdrawal so I would never be late. on the paperwork it says keep making regular payments until they notify me it has been accepted. they cashed my check on the sept 29th for October payment. I had set the automatic withdraw on the 6th. they then took another payment out on oct 13th saying I didn't pay October. this is Fraud, they can not just take out payments whenever they want.