My partner got my engagement ring from here and I ...

My partner got my engagement ring from here and I love it, only beautiful comments about my ring. Just a few things, the engagement ring he chose is part of the ceremonial collection. It did not come with a ring box, it came in a small plastic bag and then placed in a small black pouch bag. The ring arrived a few days before he proposed so he didn't have enough time to get a ring box for the big proposal. Secondly, I called Meadowlark about re-sizing the ring as its a bit big. They told me I can download a form off their site, fill it out and post my ring for re-sizing. Why would I do that when I dont even know my ring size?!? I was told I could go into the showroom and they'll check my ring size or they can send me ring sizes to try?!? They said it would take 2 - 3 weeks to re-size it however free of charge. I'll be going somewhere else to re-size it with a shorter ETA. Thirdly, the courier service they used also signed it off as "Authorized to leave" without my partners consent and left it at the front door. Luckily my partner was tracking the item and called the courier service about this and the courier driver was told to go back and leave it at the back door so I would not see it when I got home. My partner checked the back door when he got home and no parcel. He tried to call the courier service and it was after hours. The next morning my partner found it on the floor downstairs, the courier threw it thru the cat door. Meadowlark advised in an email that the courier would need a signature for it. Probably not Meadowlarks fault however something to keep in mind if you are looking into getting a surprise gift.