BMC Security

Review of Vauxhall Motors Consumer

Very disappointing service.

Very disappointing service.
Had to order two new keys, paid by Amex, then return and have the keys programmed. After waiting 1 1/2 hours I was asked for the security code. Not being informed this was needed, I had to return home to retrieve and hastily told if I was not back within 20 minutes I would have to reschedule as they were very busy.
Thankfully I returned on time and waited another hour. Once the programming was completed I offered my Amex card to complete the transaction, only to be told they don't take Amex because they get charged. Adamant, I was then told I can't leave without paying the bill!
Fortunately I had another card on me that I was able to transfer money to and pay the bill.
Needless to say I won't be buying Vauxhall again!

Response: Scott, your sugar coated explanation does nothing to change my opinion of your company or your poorly trained staff.