r

roger airey

4 years ago

I had my Yamaha Roadliner into Motoplex service de...

I had my Yamaha Roadliner into Motoplex service department 4 times last summer to get my bike to stop stalling for no apparent reason. Besides terrible gas mileage, the bike just didn't have the get up and go that I was accustomed to. Besides the danger of the bike stalling mid turn at low speeds, Atlantic Motoplex refused to acknowledge there was a problem with the bike. I went away for a week last June and left the bike with them for a week and demanded they fix the problem, A WEEK! Shawn phoned me the first afternoon, and told me they had fixed the problem. I got back home and my first ride, it did the same thing. Took the bike back to Motoplex left the bike with them again. Very disgruntled at this point. Service manager calls me and tells me they can't replicate the problem. (that was why I left it there the previous month for a week). As my summer of enjoying (or trying to enjoy my Roadliner) was coming to an end, I researched the problem on the internet and found the problem was well known and well documented. I copied and pasted the step by step repair and sent it to "service manager Shawn" and at this point demanded that they come and pick up the bike and fix it. They came and took it back to their shop. Next day I get a call saying they can't replicate the problem. ARGH! So I put my Roadliner to bed for the winter. This spring I took the Roadliner to G Bourque with the documentation of the WELL KNOWN AND WELL DOCUMENTED REPAIR and for a couple of hundred dollars, including oil change and spring tune up I have my Roadliner back, working the way a Yamaha Roadliner should work. A big thank you to G Bourque. It's going to be a great summer!!!!

Comments:

No comments