J

Joel White

4 years ago

We booked a rental through Summit Mtn. Rentals on ...

We booked a rental through Summit Mtn. Rentals on 2-18-20 for Sollotude Station in Frisco and paid a deposit of $1,171.81, before the pandemic. On 5-26-20 we spoke with Reid at Summit and he offered a couple of options regarding our rental due to our virus concerns. On 6-26-20, we spoke with Chris, Director of Guest Services at Summit and he told us that he would not honor Reid's options and we must forfeit our deposit. We love the Town of Frisco but will no longer do business with Summit. We could have rented this same property through VRBO but chose Summit. VRBO is more generous and flexible. We made a mistake by using Summit.

Comments:

No comments