L

This cafe had so much promise from its menu. But ...

This cafe had so much promise from its menu. But it has an incredibly rude owner. See my husband's review -- Dilip Rajagopalan -- and the rude response by the owner as confirmation of how this place treats customers. Shame on you. You act as if we saw an empty table and sat down. That is NOT what happened. We approached the entrance, asked for a table for two outdoors, was told to wait 10 minutes. The person we first approached was an older, short lady who directed us to one of the staff. That person told us there was an available table in the sun but if we waited 10 minutes, we could get a table in the shade. We agreed. We asked to see a menu while we waited. She provided one (young woman with dark hair in a ponytail.) NEVER ONCE did she or anyone say there was a list, or ask for our names, so we could put it on the list. In fact the older lady at one point, as we waited, offered us an indoor table, but we said we'd prefer to wait for an outdoor table. So either you LIE, or you run an incompetent establishment, or you have an issue with non-white customers patronizing your establishment. The staff person who asked us to wait, approached us after about 10 minutes, said the table needed to be wiped down. She did that, sat us at the table, said she would get us a second menu. She was friendly and polite, the way restaurant staff should be. Before she returned, the rude, older, bald man shouted at us, saying we could not sit here. No apology. Extremely rude. We resent the way you treated us, and as residents in the area, will make sure none of our friends or neighbors patronize you. Which is too bad, because we would have been regular customers. Shame on you for the way you run your business and treat customers. Double shame on you for your response to my husband's review. Suggest folks try 7311 Cafe in Ventnor, as we did. Really nice staff, excellent service and delicious food. You could learn a lesson or two from that cafe.

Comments:

No comments