Leanne wetherall

Review of Westin New Orleans

Just spent the weekend at the Westin and had valet...

Just spent the weekend at the Westin and had valet return our car with glovebox and console wide open clearly indicating the car had been ransacked. When we open the rear of SUV it had been pulled apart and our belongings gone
The car had no signs of being broken into and it became obvious the car had been parked by valet and left unlocked.
We are from Australia and we lost all of our shopping throughout our trip across US along with documents.
The response from Westin Security was we will be in touch in 3 to 5 days.
The
New Orleans police attended and were helpful and fingerprinted our car, but Westins response to losing over $2000 worth of belongings due to valet not locking our car is just appalling. Guests beware Valet will park your car in a public lot and not bother to lock it!!!!