POTENTIAL CUSTOMERS BEWARE- these people will take...

POTENTIAL CUSTOMERS BEWARE- these people will take your money and won t return it. Nobody answers e-mails for days. put your money here at your own risk!

I had to transfer money through these people only because I had to make an international transfer through Monzo (which is REALLY losing points!). The transfer appeared executed until suddenly one day - 20 days past my transaction (which was the payment of an invoice!!!) the money was sent back to my account, NO EMAIL, no notification, no phone call, no reason.
My husband paid the second tranche of the same invoice only to find our money (a significant amount of money for a humble couple) stuck somewhere in the hands of these subjects. They asked us to send motivations for the transfer and then sent us this cryptic message saying it will be up to the transfer team to decide whether and when to make the transfer at their own discretion - ARE YOU KIDDING ME? with an invoice unpaid and us being potentially sued by our service company for not paying we have sent several requests to get our money back and NOBODY ANSWERED! If this is not scamming I don t know what is.
I ll advise as many people as possible to stay away from this brand and anything related to it.