I genuinely don t know what happened in the last y...

I genuinely don t know what happened in the last year, but CCA is the worst Health Insurance around. I have called for over a year or longer about a payment they were Supposed to pay. I have sent and provided all the info they asked me for, they said they'd pay it, but til this day they still haven t paid it. Also the staff Are incompetent and are definitely breaking HIPAA laws. I have called to complain, ask to speak to managers supervisors or whoever actually knows how to do their jobs but to no avail I was promised multiple times that a supervisor or manager would call me back when available but have yet to receive a call to resolve the issue. This company used to be decent but they are absolutely horrible and they truly don t know how to do the jobs they are being paid to do! Save yourself the frustration choose a different health care insurance.