Candy Dillon

Review of Shannondell at Valley Forge

This is my very first online review for anything! ...

This is my very first online review for anything! I hope it s my last!
My 86-year-old mother had knee replacement surgery the day before Thanksgiving. She was using a walker at the hospital and doing great Thanksgiving morning.... I moved her to Shannondell Meadows for rehabilitation where she began to deteriorate quickly because they left her pain management get out of control. That caused her blood pressure to start going up, she began to get a fever. We had all the necessary paperwork given to us by the hospital including hand written prescriptions for her pain management but they were still not allowed to give her anything until they spoke to a doctor which there was none on the property Thanksgiving day! People who are in the medical profession are there by choice which means it should not matter what day of the year it is. Top-notch care must always be at the front. We were told a Dr. might be in Friday, Saturday, Sunday or Monday.....
I don t know what their aftercare is like when it s a normal working day I can tell you they are horrible if it s a holiday. Letting someone s pain management get out of control can cost someone their life! I am trying to get her out of there somewhere else! Do not send your loved ones there !
The facility itself is secure and top-notch, but unless the care is the top-of-the-line what good are those other things!!