Linda Hricik

Review of Jersey City Chevorlet

Just a Thank You to Lorenzo Aramini for helping us...

Just a Thank You to Lorenzo Aramini for helping us to purchase the Chevy Traxx on 3/4/17. When a sales representative takes that extra time to show a customer how to program certain features in the vehicle, that's what makes having an excellent experience. He went that extra step. He truly takes pride in working at your dealership and he is an asset to the team. We rate him a five star. When we arrived around 12:30 he took care of us immediately and since we decided not too long afterwards what we wanted to purchase, the paperwork started shortly thereafter. We would like to thank you again Lorenzo for giving us one on one attention. You truly were very helpful and for that you deserve the five stars.

Now moving forward to the finance department, since we completed the paperwork in a timely fashion and our credit rating was excellent, that whole process seemed to have taken much longer than it should have. We did not leave there until 7:30 PM. It did not appear exceptionally busy for our finance papers to take that long to complete since when we were called, it only took less than 30 minutes to sign off on all the documents. If extra help is needed in the finance department, the manager might want to look into hiring another person on the weekend to help that gentlemen. The vehicle was decided early on, credit approved, but again from that point on to the actual time leaving was unacceptable. Lorenzo did an excellent job to keep us informed that it wouldn't take much longer, but as the customers waiting to finish a simple task as signing the documents, was not acceptable. Our experience with Lorenzo was right on the money. Thank you again Lorenzo. If you're shopping around for a new vehicle, go back to your roots and drop into Chevrolet of Jersey City, ask for Lorenzo as your sales rep. You won't be disappointed. Once it is out of Lorenzo's hands, you need to allow extra time for the finance department to do their paperwork.

Linda & Paul Hricik
Lyndhurst, NJ