Review of sheraton Hotel Mencey*****

4 years ago

Pros:

Pros:
This hotel is a great value. It's location in Santa Cruz could be seen as a pro or a con, depending on what you're looking for. We loved that it was away from the trashy resort towns of the south, but it's not the place to stay if you're looking for a party scene. It's a big hotel, so don't expect a boutique feel, but it does still manage to maintain a lot of charm despite its size. Its facilities and services are comparable to any mainstream 4 or 5 star hotel brand. The grounds are impeccably maintained and a pleasure to walk through. Our room on the 3rd floor had a lovely balcony view overlooking the main garden area, with the beautiful mountain cityscape as the backdrop a great place to enjoy a room service meal. The breakfast buffet was amazing, with a wide variety of high quality options. Parking was easy, with a reasonable option to pay for underground parking beneath the hotel.

Cons:
The front desk could have a bit more staff during peak check-in hours.