We have been with Total Highspeed for several year...

We have been with Total Highspeed for several years and have been extremely impressed with their customer service. Yes, we have had some connection issues along the way. However, I can't attribute this to them, since we live in the middle of 72 acres of woods. They (Carl) have always been eager to try to correct the problem and would offer suggestions to even lower our monthly bill. If you make the decision to live outside the city limits, then you have to accept that internet service is not going to be perfect. We are delighted that Total Highspeed is available to us and that we no longer have to rely on dial-up or a mobil hotspot. The new equipment upgrade they just installed on the towner has helped a great deal and I can't say enough about the young man who came out to switch out our equipment. He not only made sure I had internet service, but he also made sure my Apple TV app was working properly. He did all this so I was a happy and satisfied customer on a day when they were trying to change equipment on 70 plus customer's homes. That speaks to their level of commitment and the desire to provide the best service to their customers. I would highly recommend them to anyone who needs internet service and is outside the areas serviced by traditional internet providers.