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Daniel Lane

4 years ago

We visited during one of the fall festival days. T...

We visited during one of the fall festival days. The place was pretty busy for a beautiful fall day and we normally enjoy our visits. The staff working has major issues handling any volume of people. The donut and checkout lines were long and every employee was unsure what lines to use for any checkout or donut area. We tried to purchase things on two different attempts. On the donut line we waited 20 minutes to finally made it to the counter. We were then told you needed a ticket. We then got back in line. At that point, they decided the tickets were to confusing and most folks went without.

It's fine to be busy and wait in lines. However, I couldn't find an employee who knew were lines started or the process. They changed things several times through the afternoon before giving into the chaos. I'd recommend that you dont come after 1pm. Donuts are low and employees tempers flare.

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