A huge deal of miscommunication amongst their own ...

A huge deal of miscommunication amongst their own staff which led to a big disappointment. Systematically, a lot of improvement has to be done as regarding the actual no of products available in stock and the amount portrayed to the customers. We were promised a new product. We fully paid for it and decided that we'd be pick it up from their underground store at a later hour. Later, at pick up time we were told that the product we had paid for was not in stock anymore and the ones available were just the one we had tried earlier on display. They tried to convince us to buy the one on display which was not in the best conditions with just minimum reduction on the full price( a joke ). Just in case we had opted for delivery we're sure they would have sent us the faulty one on display whilst one would expect a new product. Well if you're not into disappointments, do a favour to yourself and avoid.