After speaking with a customer service representat...

After speaking with a customer service representative at southwestre, I was redirected to their administration. There they reviewed my claim. I told them that the car dealership collected the funds to initiate the policy and showed them the proofs.After further review, we discovered that the dealership never opened the policy with southwestre and kept the funds for themselves. After a few days, a southwestre exec called and confirmed that they would honor the signed contract from the dealer and entered my policy effective. AAAAA+ Insurance!