William Stinson

Review of Nittany Lion Inn

We've stayed here before, and the location is conv...

We've stayed here before, and the location is convenient. As a Penn State alumnus, I've always felt a sense of nostalgia around the old inn. For our second visit, my daughter had an early morning audition at the college, we were required to pay in full at the time of reservation. Several days before we were scheduled to stay, we found that the audition was no longer necessary. I called right away to cancel, but the management refused to refund our money. Very inconsiderate of alumni and inflexible to the changing needs of perspective students. A posh facade with a cheap, "customer is wrong" attitude.