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9-9-18 started at 3pm, dealership at 4pm- left at ...

9-9-18 started at 3pm, dealership at 4pm- left at 6pm. Extremely disorganized, dirty and unprofessional. We visited the dealership on Saturday and found they were closed. And the lot was extremely disorganized with new cars intermixed with used cars and cars there for service needs. The entire inventory was shuffled together and hard to find. We found that they were open on Sunday so we called and asked about the vehicle we had saw online but couldn't locate while walking the lot. 2 hours later the sales poc finally found the vehicle. Said he would get it ready to look at. Got to the dealership 20 min later, 4pm- he (Matt) was not to be found. No one knew where he was and no one could find the vehicle. Another sales lead led us to the farthest back corner of the lot, started walking the perimeter and then disappeared on us. So we started walking back to our car to leave- a long walk back. We stumbled upon the vehicle we were searching for- advertised as a new vehicle with 8 miles on it located on the Lincoln lot. Nice organizational skills guys- good job. We found the vehicle opened- so we looked inside, found gold fish snacks on the floor, what appeared to be chocolate everywhere, scratches on the interior in numerous areas, hair from what appeared to be a pet and 2400 miles on the vehicle. We double checked the vin and sn and found that it was the vehicle we were looking for. We called and texted Matt the original sales POC and he returned a text, but didn't call per our request, and didn't offer any assistance only saying he was in the show room. So we went back to the showroom and again no one knew where he was. We texted him to call us or meet us at the vehicle and he did not respond. Another guy Tony said he would get the keys for us then he went missing as well. 2 hours into getting the run around and going thru three different sales associates we threw in the towel and headed off to the house. My wife and I busted out laughing.
What a joke. No calls, no texts, no help and NO SALE. I'd stay away from this place- there is NO management. Disorganized, they don't know what they have, they don't know where anything is, and they don't have any professionalism. Don't waste your time with this circus- buying a car sucks as it is and these clowns will just make it worse. Can you imagine service after the sale? Forget about it...

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