A complete nightmare of a hospital. We had the rud...

A complete nightmare of a hospital. We had the rudest, meanest, most disrespectful nurse I have ever dealt with in my life. They made our situation 1000000X worse. No compassion shown by nurse or the doctors. The nurse even admitted to me that she works in a completely different department and does not know how to deal with the situation my loved one was in (I was thinking, hmmm.....YEAH, I can tell.....). We kept getting different answers from different people, ESPECIALLY ABOUT INSURANCE COVERAGE/BILLING. They refused to give me any answers on cost or coverage. I will, say they FINALLY got the prior authorization we needed, but 12 hours later and the bills added up, BIG TIME.

I was also forced to sign an affidavit (talked to the doctor about it and asked for some time to gather my bearings on it and he agreed to let me have time. Next thing I know, the nurse spills to me that he is getting ready to sign it himself, rather than letting me do it, as we had talked about and agreed upon!). I was furious and considering I was getting absolutely NO HELP and NO ANSWERS on ANYTHING as it was.

Listen please, my fellow citizens ---- This was NOT the first bad experience I've had here. Once brought my pregnant sister to TO ER bc she was bleeding non stop and they accused us of wanting an abortion!!!!!! Unreal!!!! Go to a MERCY HOSPITAL if you can!!!! Just NEVER go here! Please save yourself the pain!!!

UPDATE:
The billing department is a complete nightmare to deal to in itself. It took many hours out of my life just to get a PROPER detailed bill. --- I of course had questions about it when I saw an unnecessary charge for drug test that somehow cost LITERALLY $1,200!!!! I called over 10 times asking billing dept. staff how the heck this could possibly be and why it was even necessary in the first place? When you ask something like that, they try to send you to "clinical staff", which is a JOKE because you are directed to a nurse who can only answer simple medical questions (its like, UM, WHYYYY????.... I was trying to get my BILLING questions answered, you ignorant fools!). HONESTLY, after I realized to stop them from redirecting me and spoke directly to them (AKA: "is it not your job to answer billing questions!!??"), the number of ignorant and almost insulting answers I got when asking "WHY?" was equal to the number of times I tried to ask for help. Where do they get off?!

AND as many reviews have said, you MUST MUST MUST at least try to make sure the doctors and treatment are covered!!!!!!!!!!!!!!

It was 4th of July and I was completely mistreated and BLOCKED from finding out anything, basically.

I will update later on if they do anything good to help with billing issues. Otherwise, just stay away if you can.