Rob A

Review of Toyota Santa Fe

Toyota of Santa Fe is the place to go. They reall...

Toyota of Santa Fe is the place to go. They really are a Buddy in the Business!

I don t make recommendations lightly, but I m compelled to do so now.

I was looking for a Toyota Tundra early in the year. Was frustrated with a larger dealership near me who made no effort whatsoever to negotiate over a small difference between my price and theirs. Fine, I walked. Next decided to email all the remaining Toyota dealerships in New Mexico, plus a few in neighboring states, with a fair proposition and request for a simple yes or no answer to my desired price. I addressed my email directly to the General Managers of all these dealerships, in part just to see if I would even receive a direct (not automated) response. I found it interesting that some dealerships don t provide such direct contact information for their senior staff. Sent these messages and waited.

Toyota of Santa Fe was the ONLY dealership from whom I received a prompt response, and from the General Manager himself, Buddy! He put me in direct contact with his General Sales Manager and a fair, straightforward, and transparent deal was quickly struck. All this initial communication, by the way, was via email. Buddy kept himself in the loop throughout and for a person in such a position to do so along with all their other business responsibilities is noteworthy in my book.

At time of delivery I made it point to meet and speak with Buddy along with everyone else whom I had only known in a remote capacity. Buddy and his team were great to meet in person and I look forward to maintaining my relationship with them as I enjoy my new vehicle. Mine was really a pleasant experience I won t soon forget. Toyota of Santa Fe is the ONLY Toyota dealership I will consider in the future and I will recommend them highly to my friends and family. Give them a try and see for yourself!