Not even at the place, but the service is terrible...

Not even at the place, but the service is terrible. Trying to get tickets to see Kendrick Lamar. "General Admission Tickets & more VIP packages go onsale Friday at noon." It's been 30 mins since then. Just VIP tickets, not General Admission. I've been in line for 30 mins just to see VIP tickets. This is a joke. It has to be. Just incompetent service.