It has been almost a month ago that i was rear end...

It has been almost a month ago that i was rear ended by someone insured under this company. They have done nothing, they tried to push me off on another insurance company and they NEVER answer my calls or return them. You have to go into the office to get anything done and i even decided to file a complaint against this frivolous company with the insurance commissioner of kansas. I would recommend that if they take longer than a week then to do the same and file a complaint.