My husband bought a zero turn last May of 2019. We...

My husband bought a zero turn last May of 2019. We were spent excited. After the first month every thing went downhill. We started receiving phone calls and letters saying we were late would we mind doing a payment over the phone. We did that time. He was very pushy and demanding. The harassment kept coming. I would mail a payment and they would say they never received it. It was and still is a very frustrating experience. At the first of this year I mailed a payment and they actually held it for 2 1/2 months before depositing it. Now I owe charges to the bank as well as Kubota. There aren't 2 people who work for this company that knows what is going on. They are a serious joke. I've been in Customer service for over 30 years and I've not ever encountered such disregard for the customer. Do not do business with this company. I'm going to John Deere.