This is the worst experience we have ever dealt wi...

This is the worst experience we have ever dealt with as far as an apartment or landlord has ever gone. They told us we could rent a townhouse with a basement and after we paid our $60 application fee the ignored us and didn't return phone calls or emails for over a week. After we finally got ahold of them they told us a basement was no longer available. After we asked for a refund for our application fee they again dodged our phone calls and emails. We would call them and they would apologize and promise to take care of it and refund our application fee and tell us they would call us back later that day. Two or three days would go by with no phone calls and we would contact them again with the same results. I finally showed up to talk to them in person and they looked me in the eye and again apologized and promised to refund the application fee and return a phone call later that day. They never called us back. We called again today as a final straw after three more days of never hearing anything back and they refuse to let you talk to the property manager David. They have our phone number they can easily make things right but they choose to ignore you. Do yourself a favor and choose to live anywhere else except for here! They will blow smoke just to get you off the phone or out of the office and then refuse to help you.