The installer which I know from previous installat...

The installer which I know from previous installation with another company is always in a rush, never has all the equipment and tools needed. And when he needs to come back he takes weeks. I have called him many time and leave messages with no response. I have to threaten him with calling his boss to get him to come finish the installation. This time he was to change my DVR on my Security cameras. He said he was going to order me a new one. Like I said I had to threaten to get him to finish. When he showed up he installed the DVR and left. When I went to move the DVR after he left the top of the DVR came apart. When I looked what happened I was in shock furious and in disgust. He never ordered a new one. He gave me a refurbished one that was in worst shape than mine. It has dents, scratches, and looks old and faded. The inside of the DVR are loose. I just pray it doesn't catch on fire or he will have a lawsuit. I called him on his cell phone and asked what did he do and he said that was all he could do since he could fine one to match my cameras cause he was adding another camera and the connections would not work. I had a 4 channel and needed a 8 channel since I have 5 cameras. Well low and behold it was the same connections as my other ones. So now I have an old refurbished DVR that he said has warranty, I pray n hope it does, cause he took my new DVR that i had. I told him I was not doing business with him no more.