I want to start with the positives of this resort....

I want to start with the positives of this resort. The resort is beautiful and they have made an effort to make guests really feel at home. The staff were wonderful and went above and beyond giving us what we needed. There are 5 restaurants, one main one buffet style and 4 a la carte. Italian, French,Mexican and Chinese/ Japanese. They were all fabulous and I enjoyed dressing up to eat at all of them. They also have a little coffee shop, which has a little seating area outside. It is all inclusive, so felt good to not have to pay everywhere we went. The sand on the beach was soft and the beach staff made sure beach vendors didn't bother us. They also swept the beach of seaweed. The beach attached to the resort feels secure.

Now the down sound, our room 9016 was quite dated and tired. The bed was quite lumpy and the uncomfortable. The pillows were too soft. The room smelt of sewage. We asked them to move us, which they did willingly. The sad thing is the other room was much better maintained. After check out they gave us a complimentary room for an hour, which was even nicer. I do feel we got the dud room. Sad considering we paid a lot to be there.

But on the whole it was a lovely trip and worth a visit