If i could give zero stars i would! I have stayed ...

If i could give zero stars i would! I have stayed there a few times and after the last time i refused to go back.
The process to making a complaint was a joke, and still i never got a response. The regional manager left a reply on tripadviser to my comment but never replied.

Hilton is sadly a beautiful building that is poorly maintained with staff poorly trained or not bothered and struggling to understand my english accent.

The compalints with rooms have gone from smell, dirty carpets, damp, a door that look like it had been kicked in, bath that really needed replacing and fire system hanging out the wall!

The bar is pleasent but the staff are not the greatest and the food is fair but slightly expensive for what it is.

After the terrible experience i had and poor customer care i made the decision to not use them again. If hilton had bothered to reply to me i may have tried using the chain elsewhere like when i went to tokyo for my honeymoon!

Dont go here.