Peter Edgerly

Review of Blue Cross & Blue Shield of NH

Customer service is abysmal. You are not speaking ...

Customer service is abysmal. You are not speaking with people in the US when you call customer service. I had a hard time communicating with them. I also cancelled my plan and deleted my credit card from their portal and somehow they reinstated my plan and charged the credit card without authorization. I have since switched to Harvard Pilgrim and the customer service reps are very helpful and employed in the USA. Further, the plan was absolute garbage.