A customer for several years now. Always paid annu...

A customer for several years now. Always paid annually. I got a monthly bill saying I was overdue, which I was not. I called, several times, left messages, and emailed. No response. I finally asked for sales, and, miraculously, someone answered. Said he would look after getting my billing changed so I could pay online annually. Nothing has happened. Left another voice mail. No response. Finally called their emergency number, and it took them TEN MINUTES to answer the phone.

They obviously do not need my business, so I will be looking for another service.

Stay away from these people, folks. Nothing but grief

UPDATE - I finally called the Brandon office, and they answered right away. They got in touch with Winnipeg, and I got a phone call. Shamus was very nice on the phone, and finally got through my issues. I am staying with them - for now - but they need to show their customers more respect. At this point I am happy, but cautious.