Lance Miller

Review of Crowne Plaza New Orleans

Stayed Feb 12, 2016 for one night. Check in was f...

Stayed Feb 12, 2016 for one night. Check in was fast and convenient. Checked into room and the air did not work. It was running, but not doing the job. The room was overheating and the thermometer was set to 68. Called to the front desk and was told someone would be there to look into this. I had to leave, so I assumed it would be taken care of. When I returned it was still the same. So, I just slept on top of the sheet. Secondly, the beds are super hard and the mattress was very uncomfortable. I think they went the very cheap route on this. Thirdly, at 2 am you can hear someone knocking on doors and making all kinds of noise. This was the most disturbing because it was loud and lasted quite a while. I know it is very close to Bourbon Street, but common man, use some common sense. I would not recommend this hotel to any of my friends or family.