Matt sides

Review of Rountree Moore Ford Lincoln Ki...

Vehicle price was great for my used 2020 F-150 Lar...

Vehicle price was great for my used 2020 F-150 Lariat, but they tacked on hidden fees and didn't really explain what they were for in detail. Plus, they automatically add on the "Rountree Moore Advantage" for almost $900 which you cannot refuse to pay for; extra stuff you probably won't utilize 80% of. Their customer service is not the greatest either with almost no follow-up at all with any issues related to the vehicle even when they've agreed to make repairs after the sale has been completed. I'm not sure if this is normal for all dealerships but it was definitely a disappointing experience. But all-in-all I love my truck!