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Rachel Frick

4 years ago

My rating is NOT about the medical staff. I work f...

My rating is NOT about the medical staff. I work for a food delivery company and occasionally we delivery arrangements. I had 2 deliveries at the same time, one was an arrangement for someone at the hospital another was food for a person somewhere else. We deliver our orders in the order in which we receive them, the arrangement was first. So I went to the hospital to drop it off, with my next order in the car. I go in and ask for the department that I am supposed to deliver to. I was given the wrong directions about 3 times and was sent all over the hospital looking to deliver the arrangement to the correct person. I was finally helped by someone who doesn't work at the circulation desk and in a completely different department about 20 min later. Meanwhile my next order is still in my car. I was beyond frustrated.

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