my name is Musa i live in Eagle mountain i had Dir...

my name is Musa i live in Eagle mountain i had Direct communication internet for over two years now never had problem before but last three months i had nothing but problems with my internet. every time i call i get pushed around to different people and we go over same trouble shoot no one offered for tech visit to fix my problem. and every time i call they keep telling me that there is no note that you called but yet everyone i talked to keeps telling me that i am putting note to follow up and someone will contact you but no one ever contact me. very poor customer services i cant wait till another company start offering services