Laura Mills Review of Wilber Group
I had mercedes dealing with my case today. She was...
I had mercedes dealing with my case today. She was great. I was able to set up a payment plan for an accident i got in that was my fault back in 2017 which i was not covered on my spouses insurance. Now I can start paying the other party back for damages that i caused due to being on my phone. Its so nice to not think our licenses are going to be spended now amd add another problem to the mix. Anyways. Mercedes helped me and even gave me the first 3 months of payment dates and told me how to access the website and all that good stuff. She was the first person I actually felt setting up these payments with. When thos all started happening back in Feb i had some rude nasty man right off the bat was threatening me and my husband with both of our license being suspended for a little over $2,000 which I thought was absurd so I just kind of ignore them for a while block their numbers as many as I could and then someone called me from a different number and I happened to answer and that was a really nice girl and I forgot her name I told her I had to talk to my husband about setting up payments and when I tried to call the number that she had given me to go ahead and do so I was never able to get a hold of her again so fast forward two months till now. Mercedes called me and I automatically knew when she said who she was from why she was calling what was happening but apparently in the state of Maryland if you're involved in an auto accident and your insurance does not cover the other person when you are found at fault they can submit for your license to be suspended through the mva and we dont need that or no one will be getting their money Point Blank. Sje was understanding and i told he abkut the day it had happened and we even laughed a little. I even offered to start payments up bi-weekly and she was actually able to give me the rest of August in my first payment not be due until August 23rd so that was pretty cool because now I can get my kids their back to school stuff. Ask for that other guy I had some country sound in weirdo who soon as he found out that I was the person he wanted to start talking about my license was going to be suspended and I was going to be sued they need to weed out the people like that in their office because they're never going to get anywhere. Keep up the great work mercedes

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