Alana Bashi

Review of Infinity Primary Care- Livonia...

Wait times are always 30 plus before even entering...

Wait times are always 30 plus before even entering to see the dr that you then wait another 45 mins. Getting through on phone lines is almost I can possible. Today was a final straw. My son is sick we saw dr at 10 am and its 319 PM and has yet to call in his medication. Prompt service yeah right. Medical care is not to be taken lightly especially when the patient is I'll and depending on antibiotics to heal. Office staff had ZERO urgency when I called to ask why it has yet to be called in. I waited over 30 minutes just to ask why they didn't do their part. I'll be switching offices asap. Your office manager should be concerned when their overall rating is a 2.8.