Sinead Austell

Review of Howard county police dept

Don't expect to get quality customer service from ...

Don't expect to get quality customer service from the operators. Just victim blaming. The operators and the supervisor were unhelpful. I understand now why most people avoid calling for help or making statements. They had the audacity to me to file a complaint against the officer. I didn't want to file a complaint against the officer, I wanted answers. They made me fee dumb over and over again. Offering the only solution to get me off the phone to file a complaint against the officer and his supervisor. They don't listen, they don't make you feel safe. Their tone and blame when I was trying to get help and get to the bottom of something with no solutions, makes me wish there was some other number to call. Again, not upset with the police department more or so the customer service side of the operators.