Cissy Metzer

Review of Hagerstown Ford

They sold my daughter a LandRover, and it was brok...

They sold my daughter a LandRover, and it was broken down within a week. Then they tried to convince her that she had to pay for all the problems, but it hadn't even been MD inspected yet. Of course, they were wrong, and with the help of some other government entities, they took bk the LandRover, and sold her a different vehicle. However, they didn't take it off of her credit report, so it looked as if she was still obligated financially for it, which caused all types of problems. Finally, after 4 months, and under threat of being sued, my daughter was finally released from the debt, even though she hadn't had the LandRover in her possession for that amount of time. Ridiculous! This is not how you do good business or provide quality customer service!!! This is insanity at it's highest level! Would never shop there ever again! .....Cissy M.