We received a membership as a gift for our Christm...

We received a membership as a gift for our Christmas present . They have a booking system in place for members now with covid that is online . I attempted to book for July sometime in the morning , nothing available keep in mind I am looking between 830-1230 , August same thing nothing not one spot , September same thing nothing the spots where released 3 days ago ! This is so disappointing and disheartening on how this is being managed. Why have a pass since you can t use it ! I spoke with the zoo directly a week ago regarding my membership which I was told they would have spots ! Lol really at 330 or 530 pm no nap to go to the zoo that should be a blast .... I m unhappy with this process .... and for members you need to address this issue .