Suzanne

Review of Servpro Of Asheville

Chris and team were quick to respond to a busted f...

Chris and team were quick to respond to a busted fitting while nobody was home. Water damage ran throughout first floor of home. With me being in the process of a move and new job, I needed their support much more than if I was living at home. They stepped in and put my mind at ease. I wasn t there to see the damage, Chris walked through it all on the phone with me. He gave me the positive in the situation, saying it could ve been much worse.

The Servpro team took great care with my many antique furniture items from Asia and made sure all areas were clean and dry. Chris asked me about any items they needed to take special care of and made sure he noted them to the teams. After all the repairs in the home they came back and placed everything back to its original order, including closets etc. boxes were labeled for major fragile items and my valuables were placed away.

During the repairs with the hone contractor, Servpro worked hand in hand to walk through areas that needed repairs and make sure the communication was there.

Chris and team took such great care of my home, my things and myself. I couldn t have kept up with my new job and go through this across country without them.

They responded within 2 hours to my call and were there with immediate responses throughout.

I highly recommend Servpro of Asheville east for any home damage emergencies. Chris and his team are wonderful and very trustworthy. I m happy to know there are still businesses out there with caring people.

Thank you for listening to my concerns and taking them on as your own!

Suzanne