Read the reviews and was so excited to check the p...

Read the reviews and was so excited to check the place out on New Years Eve. The first band, "Pam and Terry" was horrible! It was like listening to bad karaoke way to loud. The second band, "Freeworld" was awesome but hard to enjoy because of the overall atmosphere. The service was terrible and there didn't seem to be any organization to their system. Waitress was rude. Had a hard time getting a drink. Waited a long time for our food. The ribs were so tough I couldn't get the meat off. When I ask for silverware and a plate we waited 15 minutes to get plastic silverware. The bathrooms were disgusting and the men's room had a big puddle of urine in the floor. Very bad experience for our first time in Memphis and will never return.