George Abboud

Review of Intercontinental Al Ain Resort

We book here me and my family based on the reviews...

We book here me and my family based on the reviews of the other guests.
All went smooth but unfortunately when we came back to hotel after viewing Al Ain I didnt find any valet parking staff and I can understand that night shift are less staff, but what turn all our experience into negative way is when my wife with 2 kids approach the receptionist asking him if there anyone to take the car he just looked at here and ignored her while he is chatting with other staff.
My review been change based on the duty manager Mahmoud action, a well known person in hospitality field and knew what it mean.
Thank you